Privacy Policy

22bat Privacy Policy — Our Commitment to Protecting Your Data

Your personal data is completely secure at 22bat. We are fully transparent about what information we collect, how we use it, and what rights you have — all covered here.

Last Updated: January 2026
Key Points

We How We Protect Your Data

22bat's Privacy Policy is built to international standards. Every piece of information you share with us is treated as a trust.

Encrypted Protection

All your personal and financial data is protected by SSL/TLS encryption. Third parties have no means of accessing this information.

Your right to control your data

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

No Sale of Data

22bat never sells your personal data to third parties. Your information is not shared with advertisers or market research firms.

Minimal Data Collection

We only collect information that is genuinely needed to provide our services. No unnecessary data is stored.

Cookie Controls

Cookies on our site are used solely to improve your experience. You can adjust your cookie settings at any time and disable non-essential cookies.

Legal Compliance

22bat complies with international data protection laws. Your information is never shared with any authority unless required by law.

1Introduction

22bat (referred to herein as "we", "us", or "the Platform") is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that protecting our users' privacy is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy explains what data we collect when you use 22bat's website and mobile application, how that data is used, who it may be shared with, and what rights you have regarding your information.

By using any 22bat service, you are considered to have read and accepted this Privacy Policy. Please read the full policy carefully before registering.

This policy is developed in line with international data protection standards and is reviewed regularly in accordance with applicable laws in Bangladesh.

2What Data We Collect

22bat only collects the information that is truly necessary. The data we collect falls into three main categories:

a) Information you provide directly:

  • Full name, date of birth, and National ID number (for age verification)
  • Mobile number and email address
  • Residential Address
  • Payment details (Mobile Banking, Nagad, or other approved method numbers)
  • A government-issued photo ID for KYC verification

b) Collected automatically:

  • Device information (model, operating system, browser)
  • IP address and approximate location
  • Login time, session duration, and page visit history
  • Gaming activity logs (bet history, transaction records)

c) May be received from third parties:

  • Transaction confirmation data from payment gateway verification
  • Fraud Prevention Agency Information (if required)
Type of Data Purpose of Collection Mandatory?
Name and date of birth Identity Verification and Age Confirmation Yes
Mobile Number Account Security & OTP Yes
Payment Information Transaction Processing Yes
IP address Fraud prevention Automatic
Gaming history Responsible Gaming Monitoring Automatic

3How data is used

22bat uses the data it collects solely for the following purposes:

  • Account management: To complete registration, login, and KYC verification.
  • Service Delivery: To ensure gaming sessions, bet processing, and winnings payouts are completed.
  • Security: To prevent unauthorized access, fraud, and money laundering.
  • Customer Support: To handle your questions, complaints, and requests.
  • Responsible Gaming: To detect unusual gaming patterns and provide assistance when needed.
  • Legal obligations: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To analyze and improve the platform experience (using anonymized data).
Important: 22bat never transfers your personal data to third parties for advertising purposes.

4Who data is shared with

22bat does not sell or rent your data as a matter of policy. However, certain information may be shared in the limited circumstances described below:

  • Payment Providers: Mobile Banking, Nagad, or other payment gateways receive the necessary information to process transactions.
  • Technology Partners: Cloud service and cybersecurity providers for platform operations — all bound by strict confidentiality agreements.
  • Legal authorities: When a valid order is received from a Bangladeshi court or government authority.
  • Fraud Prevention: Relevant data in the investigation of fraud or criminal activity.

All data shared with third parties is limited to the minimum necessary, and every partner is required to comply with strict security standards.

5Cookie Policy

22bat uses cookies on its website and app. Cookies are small text files stored in your browser.

The types of cookies we use:

  • Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional cookies: To remember your preferred language, settings, and gaming preferences.
  • Analytics Cookies: To understand which parts of the site are used most — completely anonymously.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some site features.

6Security Measures

22bat employs industry-leading security technology to protect your data:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Two-Factor Authentication (2FA) support.
  • Round-the-clock security monitoring and detection of unusual activity.
  • Regular security audits and penetration testing.
  • Additional encryption layers for data storage.

Please note that no organization can guarantee 100% security on the internet. You are also responsible for keeping your account password confidential and avoiding logging in from unfamiliar devices.

7How long data is retained

22bat does not retain your data longer than necessary:

  • All data is retained for as long as the account remains active.
  • Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
  • Transaction records must be retained for up to 7 years in accordance with financial regulations.
  • After the designated period, data is securely deleted or anonymized.

8Your Data Rights

As a 22bat user, you have the following rights:

Right to Access

You have the right to know what information we hold about you and to access it.

Right to Rectification

You may request corrections to inaccurate or outdated information at any time.

Right to Erasure

After account closure, you may request deletion of your data within the limits permitted by law.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Data Portability

You may request a copy of your data in a readily readable format.

Right to object

You have the right to object to the use of your data for marketing or analytical purposes.

To exercise any of your rights, please contact our support team. We typically respond within 30 business days.

9Protection of Minors' Data

22bat's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we are informed that a minor has created an account, that account and all associated data will be deleted immediately.

If a parent suspects their child has created an account, we urge them to contact our support team immediately.

10Privacy Policy Changes

22bat reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

  • The date of any changes will be updated at the top of this page.
  • We will send notifications to registered users' mobile numbers.
  • Display special notices on the site.

Continued use of our services after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.

11Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Response time: Usually within 24–48 hours

Our privacy team will process your request within 30 business days and notify you in writing.

Your Data Is Safe — Get Started Now

Your personal data is completely secure at 22bat. Create your account today under our strict Privacy Policy and enjoy the best gaming experience in Bangladesh.

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